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Pre-Order Information

We are excited to offer a number of products for the upcoming Winter for Pre-Order, the best way to lock in your new toys and ensure you don't miss out.

Payment Policy

Your payment will be taken in full upon placing the Order.

The Pre-Order is cancelable & fully refundable at any time for any reason up until the time the products arrive in the shop, from that date the standard 30 day return policy begins. 

Ordering Process

Products that are tagged Pre-Order will be available to purchase via the Pre-Order Button.

If a product is tagged Pre-Order and is showing out of stock, it is either sold out already or Pre-Order details are yet to be confirmed - we will not enable Pre-Order on a product until we have a comfortable level of security about arrival time.

Please use the Email When Available button on these products and we will notify you when this product becomes available for Pre-Order.

When your Pre-Ordered products arrive, we will contact you to confirm shipping details. Your Order won't be shipped without this confirmation to ensure we don't ship to an unattended address. At this time we will also double check any mounting or package information.

If you are Pre-Ordering Skis and wish to build a package, just Pre-Order the skis and we can apply Package discounts later upon arrival of skis and bindings.

If you order products that are both In-Stock and available for Pre-Order in the same order, they will be held and shipped with the Pre-Order. If you want In-stock items to be sent immediately please place them in a separate order.

Estimated Dates & Shipping expectations 

The estimated delivery dates listed on our website are based on the best information that we have at that moment. 

These dates are estimates, and given the potential disruptions to logistics and shipping times from international warehouses to us, there is always the possibility that there will be last minute delays that we cannot control.

In cases of delays, we pledge to be up front and transparent to keep you up to date with the latest information about the timing of your order. If any delays don't meet your expectations in regards to timing we can easily swap into another product or cancel the order, no questions asked.